Pingen Outage History

Pingen is up right now

Pingen had 4 outages in the last 2 years totaling 457h 6m of downtime — averaging 0.2 incidents per month.

There were 4 Pingen outages since March 23, 2025 totaling 457h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pingen.com

Major July 21, 2026

Supplier experiencing storage related issues

Detected by Pingoru
Jul 21, 2026, 09:01 AM UTC
Resolved
Jul 21, 2026, 09:37 AM UTC
Duration
36m
Timeline · 3 updates
  1. investigating Jul 21, 2026, 09:01 AM UTC

    Our Storage supplier is experiencing an outage. This has a system wide effect for processing entities in pingen. We are monitoring the situation and will inform accordingly.

  2. investigating Jul 21, 2026, 09:24 AM UTC

    Our supplier informs us that all services are restored. We will monitor the situation to confirm that all is operation again. We apologise for the inconvenience this outage caused.

  3. resolved Jul 21, 2026, 09:37 AM UTC

    The Systems have been stable for the past time and we are closing this issue.

Read the full incident report →

Major March 23, 2025

Payments in CHF not automatically processed

Detected by Pingoru
Mar 23, 2025, 11:15 AM UTC
Resolved
Mar 24, 2025, 04:12 PM UTC
Duration
1d 4h
Timeline · 1 update
  1. resolved Mar 24, 2025, 04:12 PM UTC

    Our bank payment processor has confirmed the misconfiguration in the delivery of payment information and we have now received all missing information. All payments which were made, but did not result in credit in the pingen account, have been identified and credited a few minutes ago. We have created an incident in our bank to understand why this happened and how it can be prevented in future.

Read the full incident report →