Pinax experienced a minor incident on September 15, 2026 affecting BNB Smart Chain Mainnet and BNB Smart Chain Mainnet and 1 more component, lasting 6d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 15, 2026, 03:29 AM UTC
Status: Investigating We are now Investigating the incident Affected components BNB Smart Chain Mainnet (Degraded performance)
- investigating Sep 18, 2026, 10:55 PM UTC
Status: Investigating Balance updates for BNB Smart Chain remain delayed, so balances returned by the Pinax Token API may not reflect recent activity. We have identified a scaling limitation in our current balance-processing system and are developing a replacement. Degraded performance is expected to continue while we complete validation and deployment. This work may take several weeks; we do not yet have a confirmed restoration date. We will share further updates as implementation and testing progress. Affected components BNB Smart Chain Mainnet (Degraded performance)
- resolved Sep 21, 2026, 09:28 PM UTC
Status: Resolved The issue is now fixed. Affected components BNB Smart Chain Mainnet (Operational)