Phonecheck experienced a minor incident on October 19, 2022 affecting GSMA Blacklist and T-Mobile Status and 1 more component, lasting 8d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 19, 2022, 02:53 PM UTC
We are currently looking into this issue. ESN status is showing N/A
- monitoring Oct 19, 2022, 07:09 PM UTC
This issue may still be happening to some devices randomly - our dev team is still looking into the issue. Please perform a manual ESN check to update the N/A status as a workaround for now Instructions to perform a manual ESN check: https://support.phonecheck.com/en/articles/6030379-how-to-manually-check-esn-on-phonecheck
- investigating Oct 19, 2022, 08:38 PM UTC
The issue has returned at this time; we are looking into it.
- monitoring Oct 19, 2022, 09:36 PM UTC
ESN status should no longer be producing N/A responses. We will continue to monitor for the next hour.
- resolved Oct 27, 2022, 02:41 PM UTC
This incident has been resolved.