Phonecheck incident

Cloud Portal Intermittently down

Major Resolved View vendor source →

Phonecheck experienced a major incident on October 27, 2022 affecting Cloud Portal, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2022, 02:44 PM UTC
Resolved
Oct 27, 2022, 03:50 PM UTC
Duration
1h 6m
Detected by Pingoru
Oct 27, 2022, 02:44 PM UTC

Affected components

Cloud Portal

Update timeline

  1. investigating Oct 27, 2022, 02:44 PM UTC

    We are currently investigating an issue with the Cloud Portal which is affecting other components such as (Test Plans, In-App Grading and Cosmetics/ API's / Login / Packages, etc.)

  2. monitoring Oct 27, 2022, 03:36 PM UTC

    This should now be resolved; we are monitoring the situation.

  3. resolved Oct 27, 2022, 03:50 PM UTC

    This is now fully resolved; you may need to refresh or restart Phonecheck if you are still experiencing any lingering issues