Phonecheck incident

iOS App not opening

Critical Resolved View vendor source →

Phonecheck experienced a critical incident on February 23, 2023 affecting Apple iOS App, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2023, 09:23 PM UTC
Resolved
Feb 24, 2023, 12:27 AM UTC
Duration
3h 4m
Detected by Pingoru
Feb 23, 2023, 09:23 PM UTC

Affected components

Apple iOS App

Update timeline

  1. investigating Feb 23, 2023, 09:23 PM UTC

    We are currently investigating reports of the iOS app not opening

  2. identified Feb 23, 2023, 09:36 PM UTC

    We have identified the issue, it's an issue with Apple's server which is outside of Phonechecks control. https://www.apple.com/support/systemstatus/

  3. resolved Feb 24, 2023, 12:27 AM UTC

    Apple seems to have resolved their server outage issue