Phonecheck incident

iOS 16.4 devices have issues passing the Buttons test on the Phonecheck app

Minor Resolved View vendor source →

Phonecheck experienced a minor incident on March 28, 2023 affecting Apple iOS App, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2023, 05:29 PM UTC
Resolved
Mar 30, 2023, 06:38 PM UTC
Duration
2d 1h
Detected by Pingoru
Mar 28, 2023, 05:29 PM UTC

Affected components

Apple iOS App

Update timeline

  1. identified Mar 28, 2023, 05:29 PM UTC

    iOS 16.4 devices have issues passing the Buttons test on the Phonecheck app We plan on addressing this issue ASAP; for now, we advise to not restore devices to 16.4 iOS

  2. monitoring Mar 29, 2023, 03:25 PM UTC

    We have resolved the issue with the buttons test not working on iOS 16.4 This requires the iOS app version on Phonecheck updated to 3.0.669 - please reach out to our Support team to have that fixed.

  3. resolved Mar 30, 2023, 06:38 PM UTC

    iOS App 3.0.669 has been tested and is confirmed to resolve the button issue faced on iOS 16.4 This requires the iOS app version on Phonecheck updated to 3.0.669 - please reach out to our Support team to have that fixed.