Phonecheck incident

iOS App not opening

Minor Resolved View vendor source →

Phonecheck experienced a minor incident on October 5, 2023 affecting Apple iOS App, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2023, 04:51 PM UTC
Resolved
Oct 05, 2023, 05:29 PM UTC
Duration
37m
Detected by Pingoru
Oct 05, 2023, 04:51 PM UTC

Affected components

Apple iOS App

Update timeline

  1. identified Oct 05, 2023, 04:51 PM UTC

    There seems to have been an issue with the Apple Server, causing the iOS app not to open. Please restart the Phonecheck desktop application and reinstall the app onto the iOS devices.

  2. resolved Oct 05, 2023, 05:29 PM UTC

    It was a minor outage with the Apple Server, all users should be back and operational.