Phonecheck incident

Cloud Portal is not responding

Notice Resolved View vendor source →

Phonecheck experienced a notice incident on October 11, 2023 affecting Cloud Portal and Mac Desktop and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 11, 2023, 09:55 AM UTC
Resolved
Oct 11, 2023, 10:26 AM UTC
Duration
30m
Detected by Pingoru
Oct 11, 2023, 09:55 AM UTC

Affected components

Cloud PortalMac DesktopWindows DesktopCloud API - Get Device Info (Legacy)Cloud API - Bulk IMEI to Get Device Info (Legacy)Cloud API - Get All Devices (Legacy)

Update timeline

  1. investigating Oct 11, 2023, 09:55 AM UTC

    We are currently experiencing issues with our Cloud. We are currently looking into this.

  2. monitoring Oct 11, 2023, 10:12 AM UTC

    Cloud is operational now and we are monitoring the results.

  3. resolved Oct 11, 2023, 10:26 AM UTC

    This incident has been resolved.