Phonecheck incident

iOS App not opening

Major Resolved View vendor source →

Phonecheck experienced a major incident on February 14, 2024 affecting Apple iOS App, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2024, 04:02 PM UTC
Resolved
Feb 14, 2024, 04:26 PM UTC
Duration
23m
Detected by Pingoru
Feb 14, 2024, 04:02 PM UTC

Affected components

Apple iOS App

Update timeline

  1. investigating Feb 14, 2024, 04:02 PM UTC

    We are currently looking into the iOS app not opening, as it may be related to an Apple Server issue.

  2. monitoring Feb 14, 2024, 04:20 PM UTC

    We are starting to get reports of the server being fixed. Please restart the Phonecheck desktop application and install the Phonecheck mobile app onto iOS devices once more; it should allow the app to open.

  3. resolved Feb 14, 2024, 04:26 PM UTC

    We're writing to let you know that the issue with our Phonecheck application has been resolved. A server issue on the Apple App Store affected the application's functionality.