Phonecheck incident

Server Outage

Critical Resolved View vendor source →

Phonecheck experienced a critical incident on September 16, 2024 affecting Mac Desktop and Windows Desktop, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2024, 02:40 PM UTC
Resolved
Sep 16, 2024, 03:49 PM UTC
Duration
1h 8m
Detected by Pingoru
Sep 16, 2024, 02:40 PM UTC

Affected components

Mac DesktopWindows Desktop

Update timeline

  1. investigating Sep 16, 2024, 02:40 PM UTC

    We are currently investigating a server outage that is affecting the Phonecheck desktop application

  2. monitoring Sep 16, 2024, 02:50 PM UTC

    We are getting reports that the issue has been resolved, please restart the program to confirm

  3. resolved Sep 16, 2024, 03:49 PM UTC

    Desktop application is operational at this time