Phonecheck experienced a minor incident on January 21, 2025 affecting Cloud Portal, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Portal
Update timeline
- monitoring Jan 21, 2025, 09:39 PM UTC
We were experiencing degraded performance causing issues with users' processing devices; this should be resolved by restarting Phonecheck. We are monitoring the situation should anything change.
- resolved Jan 21, 2025, 10:29 PM UTC
Degraded Performance has been resolved; Cloud should be operating at full speed.