Phonecheck incident

Issues logging in to Phonecheck desktop or opening the mobile application

Major Resolved View vendor source →

Phonecheck experienced a major incident on July 20, 2025 affecting Cloud Portal, lasting 2h 59m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2025, 02:00 PM UTC
Resolved
Jul 20, 2025, 05:00 PM UTC
Duration
2h 59m
Detected by Pingoru
Jul 20, 2025, 02:00 PM UTC

Affected components

Cloud Portal

Update timeline

  1. investigating Jul 20, 2025, 04:27 PM UTC

    Our development team is working to resolve an issue affecting the cloud portal and mobile processing.

  2. resolved Jul 20, 2025, 05:19 PM UTC

    The issue should be resolved at this time