Phocas Software experienced a major incident on September 5, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 05, 2025, 12:00 PM UTC
Type: Incident Duration: 1 hour and 19 minutes Affected Components: Phocas Analytics - UK, Phocas Budgets & Forecasts - UK Sep 5, 12:00:00 GMT+0 - Identified - We have identified and are working on a solution to the current outage, and will provide updates ASAP Sep 5, 12:37:54 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 5, 12:59:33 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 5, 13:11:53 GMT+0 - Monitoring - We have implemented a fix and are currently monitoring the result. Sep 5, 13:19:19 GMT+0 - Resolved - This incident has been resolved, service is fully restored.