Phocas Software incident

Unplanned Service Outage

Major Resolved View vendor source →

Phocas Software experienced a major incident on April 7, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2025, 04:50 PM UTC
Resolved
Apr 07, 2025, 04:50 PM UTC
Duration
Detected by Pingoru
Apr 07, 2025, 04:50 PM UTC

Update timeline

  1. resolved Apr 07, 2025, 04:50 PM UTC

    Type: Incident Duration: 1 day and 4 minutes Affected Components: Phocas Budgets & Forecasts - US, Phocas Analytics - US Apr 7, 16:50:56 GMT+0 - Investigating - We are currently investigating an issue impacting a subset of customer sites. Our team is actively working to restore full service and minimize disruption as quickly as possible. Thank you for your patience and understanding. Apr 7, 16:57:52 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 7, 17:15:00 GMT+0 - Resolved - This incident has been resolved.