Phocas Software incident

Increased error rates in Syncs, File Uploads and Connectors

Minor Resolved View vendor source →

Phocas Software experienced a minor incident on October 25, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2024, 08:55 AM UTC
Resolved
Oct 25, 2024, 08:55 AM UTC
Duration
—
Detected by Pingoru
Oct 25, 2024, 08:55 AM UTC

Update timeline

  1. resolved Oct 25, 2024, 08:55 AM UTC

    Type: Incident Duration: 15 hours and 16 minutes Affected Components: Phocas Analytics - US, Phocas Analytics - UK, Phocas Analytics - Canada Oct 25, 08:55:07 GMT+0 - Investigating - We are currently investigating this incident. Oct 25, 09:58:39 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 25, 10:34:19 GMT+0 - Monitoring - We have applied a fix, and are monitoring the status of syncs, connectors and builds Oct 26, 00:11:08 GMT+0 - Resolved - This incident has been resolved.