Phantombuster experienced a major incident on September 9, 2020, lasting 4h 3m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Sep 09, 2020, 12:28 PM UTC
Our support ticket system, provided by Zendesk, is currently experiencing issues which might prevent customers from contacting our support team as well as prevent our support team from solving tickets. We're monitoring the situation. Our help center is still available at https://support.phantombuster.com/hc/en-001. Zendesk provides information on this page: https://status.zendesk.com/
- monitoring Sep 09, 2020, 02:48 PM UTC
Zendesk is actively working on resolving this outage. Things are progressively getting back to normal. We're still monitoring.
- resolved Sep 09, 2020, 04:32 PM UTC
This incident has been resolved.