Perusall incident

Support tickets sent through support form not received

Minor Resolved

Perusall experienced a minor incident on July 20, 2026, lasting 1d 21h. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 03:00 PM UTC
Resolved
Jul 22, 2026, 12:15 PM UTC
Duration
1d 21h
Detected by Pingoru
Jul 20, 2026, 03:00 PM UTC

Update timeline

  1. resolved Jul 20, 2026, 03:00 PM UTC

    During this time, our support system experienced an issue and did not receive support requests sent through the form within the app. If you submitted a support request through the form during that time, please [https://app.perusall.com/support](resend it). Requests sent directly to [mailto:[email protected]]([email protected]) were unaffected.