Perry Weather Outage History

Started Sep 20, 2026, 04:45 AM UTC· resolved Sep 21, 2026, 05:50 PM UTC

1. identified Sep 20, 2026, 04:45 AM UTC

   We identified an issue that stopped all non-lightning delays from being sent. This affects all alerts besides lightning (WGBT, wind, rain, etc.) as well as National Weather Service bulletins (severe watches, etc.). This includes notifications, outdoor warning system activation, and dashboard alerts. Lightning detection and lightning alerts were NOT affected. We are actively fixing the issue and will update soon.

2. monitoring Sep 21, 2026, 05:45 PM UTC

   We implemented a fix, and all alerting and platform functionality has been restored. We are actively monitoring results. During this temporary outage, all non-lightning alerts did not process, including policy alerts (WBGT, wind, rain, etc.) and National Weather Service bulletins (severe watches, etc.). This resulted in notifications not being sent, outdoor warning systems not activating, alerts not appearing on your dashboard, and no policy activity was recorded. Notification history for that window will remain incomplete. If you are actively in a weather delay, you should have received an alert when the issue was resolved (approximately 12:45pm Central Time), even if the delay began prior in the day. Check your dashboard or mobile app for the most recent policy status. Lightning detection and lightning alerts were NOT affected and operated normally throughout.

3. resolved Sep 21, 2026, 05:50 PM UTC

   This incident has been resolved.

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Started Sep 15, 2026, 03:47 AM UTC· resolved Sep 15, 2026, 03:00 PM UTC

1. identified Sep 15, 2026, 03:47 AM UTC

   We've identified a temporary backlog in lightning strike processing that occurred overnight, impacting notification delivery for lightning only. We are actively resolving the issue.

2. monitoring Sep 15, 2026, 02:37 PM UTC

   We've implemented a fix and are monitoring the results. You might have noticed delayed lightning notifications from overnight were delivered in a single batch this morning, even if the originating delay was outside of your alert times. This did not trigger outdoor warning systems. Current conditions and NWS severe weather alerts were not affected. If lightning is in your area, open your app or web dashboard to confirm whether you’re currently in an active lightning delay.

3. resolved Sep 15, 2026, 03:00 PM UTC

   This incident has been resolved.

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Started Sep 05, 2026, 07:30 PM UTC· resolved Sep 05, 2026, 08:30 PM UTC

1. identified Sep 05, 2026, 07:30 PM UTC

   Some text messages, push notifications, and sirens for weather policies and current conditions may have been delayed or missed due to a major National Weather Service outage across the US. Lightning alerts were NOT affected.

2. resolved Sep 05, 2026, 08:30 PM UTC

   This incident has been resolved.

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Started Jun 04, 2026, 08:02 PM UTC· resolved Jun 04, 2026, 08:28 PM UTC

1. identified Jun 04, 2026, 08:02 PM UTC

   We’ve identified an issue where lightning policies may not appear on newly added organization locations. If this impacts your account, lightning delays may not trigger notifications for those new locations until the issue is resolved. Our team is actively working on a fix and will provide an update as soon as it’s resolved.

2. resolved Jun 04, 2026, 08:28 PM UTC

   This incident has been resolved.

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Started May 26, 2026, 05:30 PM UTC· resolved May 26, 2026, 07:31 PM UTC

1. monitoring May 26, 2026, 05:30 PM UTC

   We identified a temporary backup in our lightning alerts. Connected hardware, policy notifications and other app features were not operating properly.

2. resolved May 26, 2026, 07:31 PM UTC

   This incident has been resolved. You may notice a burst of lightning alerts and/or sirens approximately \~30 minutes ago that were backed up. Check your app for current lightning delay status.

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