Perplexity incident

Investigating API issue

Major Resolved

Perplexity experienced a major incident on August 13, 2026 affecting API, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 12:45 AM UTC
Resolved
Aug 13, 2026, 01:49 AM UTC
Duration
1h 4m
Detected by Pingoru
Aug 13, 2026, 12:45 AM UTC

Affected components

API

Update timeline

  1. investigating Aug 13, 2026, 01:22 AM UTC

    We are currently investigating this incident.

  2. monitoring Aug 13, 2026, 01:43 AM UTC

    We identified the problematic deploy and rolled back the service.

  3. resolved Aug 13, 2026, 01:49 AM UTC

    This incident has been resolved.