Perplexity incident

An issue affecting the stability of the website has been detected

Minor Resolved View vendor source →

Perplexity experienced a minor incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 06:54 AM UTC
Resolved
Oct 20, 2025, 06:54 AM UTC
Duration
—
Detected by Pingoru
Oct 20, 2025, 06:54 AM UTC

Update timeline

  1. resolved Oct 20, 2025, 06:54 AM UTC

    Type: Incident Duration: 3 hours and 2 minutes Affected Components: Website, API Oct 20, 06:54:10 GMT+0 - Investigating - We are investigating elevated error rates on the Perplexity website. Oct 20, 07:32:36 GMT+0 - Identified - We are experiencing an outage related to an AWS operational issue. [https://health.aws.amazon.com/health/status.](https://health.aws.amazon.com/health/status) We are continuing to work on a fix for this incident. Oct 20, 09:24:00 GMT+0 - Identified - We can confirm this is related to an AWS service disruption. We are actively working with AWS on a resolution. We will continue to update this page. Oct 20, 09:40:00 GMT+0 - Monitoring - Most services are operational now, we are continuing to monitor Oct 20, 09:55:49 GMT+0 - Resolved - This incident has now been resolved.