Perplexity incident

An issue affecting the stability of the website has been detected

Minor Resolved View vendor source →

Perplexity experienced a minor incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:53 PM UTC
Resolved
Oct 20, 2025, 03:53 PM UTC
Duration
—
Detected by Pingoru
Oct 20, 2025, 03:53 PM UTC

Update timeline

  1. resolved Oct 20, 2025, 03:53 PM UTC

    Type: Incident Duration: 5 hours and 17 minutes Affected Components: Website Oct 20, 16:29:14 GMT+0 - Investigating - We are still investigating this incident Oct 20, 15:53:36 GMT+0 - Investigating - We are investigating elevated error rates on the Perplexity website. Oct 20, 16:53:02 GMT+0 - Identified - This has been determined to be related to the earlier AWS service degradation. We are continuing to work on a fix for this incident. Oct 20, 17:34:02 GMT+0 - Monitoring - Error rates have returned to normal. We will continue to monitor Oct 20, 21:10:23 GMT+0 - Resolved - This incident has been resolved.