Perplexity experienced a major incident on December 5, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Dec 05, 2025, 09:06 AM UTC
Type: Incident Duration: 34 minutes Affected Components: Website, API Dec 5, 09:06:41 GMT+0 - Investigating - We are currently investigating this incident. Dec 5, 09:23:16 GMT+0 - Monitoring - The service is recovering and we are monitoring; the outage was caused by an underlying service provider issue. Dec 5, 09:41:11 GMT+0 - Resolved - This incident has been resolved.