Perplexity experienced a minor incident on May 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 08, 2026, 12:20 AM UTC
Type: Incident Duration: 3 hours and 59 minutes Affected Components: Website, API May 8, 00:20:12 GMT+0 - Investigating - A small percentage of our users may experience instability while using Perplexity Website and products. We're investigating the incident. May 8, 00:30:28 GMT+0 - Identified - We’ve identified the root cause in the underlying AWS infrastructure. We’re actively working with the AWS team to mitigate the issue and fully restore the service. May 8, 01:59:10 GMT+0 - Resolved - This incident has been resolved. May 8, 02:10:32 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 8, 04:19:16 GMT+0 - Resolved - This incident has been resolved.