Perk Box Outage History
Perk Box is up right nowPingoru has recorded 40 incidents for Perk Box: 2 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 523 (0%) |
Incidents, newest first
Major June 22, 2026 A few areas of the platform appear to be non-functional. 6m Login, Infrastructure
Started Jun 22, 2026, 01:29 PM UTC· resolved Jun 22, 2026, 01:35 PM UTC
- investigating Jun 22, 2026, 01:29 PM UTC
We are currently investigating this issue.
- investigating Jun 22, 2026, 01:29 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 22, 2026, 01:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 22, 2026, 01:35 PM UTC
This incident has been resolved.
Minor January 9, 2026 Admin/Manager reward wallet transfers and topup outage 6d 5h Login, Emails, Infrastructure, Support Center
Started Jan 09, 2026, 10:44 AM UTC· resolved Jan 15, 2026, 04:10 PM UTC
- monitoring Jan 09, 2026, 10:44 AM UTC
Due to ongoing maintenance, some platform functionality has been temporarily paused.
- resolved Jan 15, 2026, 04:10 PM UTC
This incident has been resolved.
Critical September 30, 2025 System infrastructure outage 3h 23m Infrastructure
Started Sep 30, 2025, 11:25 AM UTC· resolved Sep 30, 2025, 02:48 PM UTC
- investigating Sep 30, 2025, 11:25 AM UTC
We’re currently experiencing issues caused by recent infra updates. Our team is actively investigating, and these issues are affecting most of our production users.
- identified Sep 30, 2025, 01:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 30, 2025, 01:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2025, 02:48 PM UTC
This incident has been resolved.
Major September 15, 2025 Payment outage - Android devices 21h 17m Perks
Started Sep 15, 2025, 11:44 AM UTC· resolved Sep 16, 2025, 09:02 AM UTC
- investigating Sep 15, 2025, 11:44 AM UTC
We are currently investigating an issue that faces Android users being unable to complete payments on the App.
- identified Sep 15, 2025, 06:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 15, 2025, 06:53 PM UTC
A fix has been implemented and we are monitoring the results. If you are an Android App user and still affected by the payment issue, make sure you head to your "My Perkbox" section, Settings (top-right corner), Check for updates. We are sorry for any inconvenience caused.
- resolved Sep 16, 2025, 09:02 AM UTC
This incident has been resolved.
Notice July 1, 2025 Flexi and reward wallet transaction outage 1d 23h
Started Jul 01, 2025, 07:06 PM UTC· resolved Jul 03, 2025, 06:25 PM UTC
- investigating Jul 01, 2025, 07:06 PM UTC
We are currently experiencing an outage affecting Flexi and Reward wallet transactions. Users may be unable to complete transactions using their Flexi or Reward points. This includes redeeming perks on the platform.
- monitoring Jul 02, 2025, 04:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 03, 2025, 06:25 PM UTC
This incident has been resolved.