Perk Box experienced a major incident on January 17, 2019 affecting Medical, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Medical
Update timeline
- investigating Jan 17, 2019, 11:55 AM UTC
We're currently experiencing login issues affecting iOS & Android users of the Perkbox Medical app. Our team is investigating and we will post more information as it comes available. To access your account for appointments or medical details in the mean time, please visit https://member.doctorcareanywhere.com/Account/Login and log in with your Perkbox Medical credentials.
- resolved Jan 17, 2019, 01:03 PM UTC
The team have identified the issue preventing Perkbox Medical App users from logging in, this has now been fixed and logins should be working on both Android & iOS.