Perk Box incident

Perkbox iOS app temporarily unavailable

Major Resolved View vendor source →

Perk Box experienced a major incident on May 6, 2019 affecting Perks and Celebrations, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
May 06, 2019, 12:28 PM UTC
Resolved
May 07, 2019, 01:22 PM UTC
Duration
1d
Detected by Pingoru
May 06, 2019, 12:28 PM UTC

Affected components

PerksCelebrations

Update timeline

  1. identified May 06, 2019, 12:28 PM UTC

    The Perkbox iOS app is currently not downloadable from Apple's App Store. We expect the app back on the store within the next 24 hours. Please use our web platform in the mean time. Sorry for any inconvenience caused.

  2. monitoring May 06, 2019, 11:15 PM UTC

    Our iOS apps Perkbox and Perkbox Medical are back now on the App Store. Thank you for your patience. We will do our final checks in the morning before closing this ticket.

  3. resolved May 07, 2019, 01:22 PM UTC

    This incident has been resolved.