Perk Box incident

Perks Issues

Minor Resolved View vendor source →

Perk Box experienced a minor incident on September 6, 2019 affecting Perks, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2019, 11:09 AM UTC
Resolved
Sep 06, 2019, 02:42 PM UTC
Duration
3h 33m
Detected by Pingoru
Sep 06, 2019, 11:09 AM UTC

Affected components

Perks

Update timeline

  1. investigating Sep 06, 2019, 11:09 AM UTC

    We are currently experiencing issues with Perks affecting the ability to browse and redeem. Updates to follow.

  2. monitoring Sep 06, 2019, 11:47 AM UTC

    The issue has been identified and a fix has been implemented. We are monitoring the Perks browsing and redemptions for any other issue.

  3. resolved Sep 06, 2019, 02:42 PM UTC

    This incident has been resolved.