Perk Box experienced a minor incident on September 27, 2019 affecting Login, lasting 2d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Login
Update timeline
- investigating Sep 27, 2019, 02:48 PM UTC
Some users are unable to login to our platform. We are currently investigating an issue with our login service. Whilst we work on a fix, try clearing your browser cookies if you are experiencing login issues. Sorry for the inconvenience caused.
- monitoring Sep 27, 2019, 03:25 PM UTC
A fix has been implemented to our login refresh logic. We are now monitoring to ensure there are no further issues with login.
- monitoring Sep 27, 2019, 06:37 PM UTC
Fixed but we are continuing to monitor for further issues.
- resolved Sep 30, 2019, 09:30 AM UTC
This incident has been resolved.