Perk Box incident

Login & Perks

Minor Resolved View vendor source →

Perk Box experienced a minor incident on October 4, 2019 affecting Perks and Login, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2019, 10:47 AM UTC
Resolved
Oct 04, 2019, 12:00 PM UTC
Duration
1h 13m
Detected by Pingoru
Oct 04, 2019, 10:47 AM UTC

Affected components

PerksLogin

Update timeline

  1. investigating Oct 04, 2019, 10:47 AM UTC

    We are currently experiencing issues with Login and Perks affecting the ability to login, browse and redeem offers. Updates to follow.

  2. identified Oct 04, 2019, 10:50 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 04, 2019, 10:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 04, 2019, 12:00 PM UTC

    This incident has been resolved.