Perk Box incident

Perks issues

Major Resolved View vendor source →

Perk Box experienced a major incident on November 26, 2019 affecting Perks, lasting 12h 50m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2019, 01:14 AM UTC
Resolved
Nov 26, 2019, 02:04 PM UTC
Duration
12h 50m
Detected by Pingoru
Nov 26, 2019, 01:14 AM UTC

Affected components

Perks

Update timeline

  1. investigating Nov 26, 2019, 01:14 AM UTC

    We are currently experiencing issues with Perks affecting the ability to redeem. Updates to follow.

  2. monitoring Nov 26, 2019, 03:37 AM UTC

    We have made a fix in the last hour. We'll monitor over the next few hours before closing this incident.

  3. resolved Nov 26, 2019, 02:04 PM UTC

    This incident has been resolved.