Perk Box experienced a major incident on February 21, 2020 affecting Admin, lasting 7h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Admin
Update timeline
- investigating Feb 21, 2020, 03:05 AM UTC
We are currently experiencing some technical issues with our Reporting. As a result, data is failing to display under the ‘Perks’ and ‘Platform’ section. Your data is safe and our engineers are working hard to get this fixed as soon as possible. In the meantime, thank you for your patience. Please reach out to us if you have any questions.
- identified Feb 21, 2020, 04:32 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 21, 2020, 08:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 21, 2020, 10:34 AM UTC
This incident has been resolved.