Perk Box incident

Some Platform admin features not functioning

Major Resolved View vendor source →

Perk Box experienced a major incident on June 16, 2020 affecting Admin, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2020, 02:34 PM UTC
Resolved
Jun 16, 2020, 04:49 PM UTC
Duration
2h 14m
Detected by Pingoru
Jun 16, 2020, 02:34 PM UTC

Affected components

Admin

Update timeline

  1. investigating Jun 16, 2020, 02:34 PM UTC

    We are currently investigating a Platform issue that is causing errors on some of our admin features. We are are looking to fix this asap. Sorry for the inconvenience.

  2. identified Jun 16, 2020, 04:08 PM UTC

    The issue has been identified. We're rolling out the fix very shortly.

  3. resolved Jun 16, 2020, 04:49 PM UTC

    We've sorted out the deployment issues with an earlier release. Our Platform's admin features are working normally again. Thanks for your patience.