Perk Box incident

Perks not showing up in Australia (Perks home page only)

Perk Box experienced a major incident on July 22, 2020 affecting Perks, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started: Jul 22, 2020, 11:39 PM UTC
Resolved: Jul 23, 2020, 01:05 AM UTC
Duration: 1h 26m
Detected by Pingoru: Jul 22, 2020, 11:39 PM UTC

Affected components

Perks

Update timeline

identified Jul 22, 2020, 11:39 PM UTC

We've found an issue where our Perks are not being displayed on our Perks home page for our Australian users. You are still able to search and browse Perks via the categories. Our engineers are working hard to solve this issue. Thank you for your patience.
monitoring Jul 23, 2020, 12:01 AM UTC

We've rolled out a fix. We're just doing our final bit of testing to make sure it's working as it should be.
resolved Jul 23, 2020, 01:05 AM UTC

All fixed! Thanks again for your patience.