Perk Box incident

Perks issues

Major Resolved View vendor source →

Perk Box experienced a major incident on September 4, 2021 affecting Perks, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2021, 09:54 AM UTC
Resolved
Sep 04, 2021, 10:54 AM UTC
Duration
1h
Detected by Pingoru
Sep 04, 2021, 09:54 AM UTC

Affected components

Perks

Update timeline

  1. investigating Sep 04, 2021, 09:54 AM UTC

    We are currently experiencing issues with Perks affecting the ability to redeem. Updates to follow.

  2. identified Sep 04, 2021, 10:21 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 04, 2021, 10:54 AM UTC

    This incident has been resolved.