Perk Box experienced a major incident on March 16, 2022 affecting Perks, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Perks
Update timeline
- investigating Mar 16, 2022, 02:50 PM UTC
Some Perks are returning an error when starting the redemption process. We are currently investigating the issue.
- monitoring Mar 16, 2022, 03:19 PM UTC
The affected services have been restarted and Perks are now redeemable. We are monitoring the results.
- resolved Mar 16, 2022, 03:48 PM UTC
This incident has been resolved.