Perk Box incident

Perks Discounts

Major Resolved View vendor source →

Perk Box experienced a major incident on June 15, 2022 affecting Perks, lasting 5h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2022, 11:07 AM UTC
Resolved
Jun 15, 2022, 04:17 PM UTC
Duration
5h 10m
Detected by Pingoru
Jun 15, 2022, 11:07 AM UTC

Affected components

Perks

Update timeline

  1. investigating Jun 15, 2022, 11:07 AM UTC

    We have identified an issue with the application of discounts to some voucher redemptions. Our teams are investigating the issue.

  2. investigating Jun 15, 2022, 11:08 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 15, 2022, 02:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 15, 2022, 04:17 PM UTC

    This incident has been resolved.