Periscope incident

CDT Live Chat Support Temporarily Unavailable

Major Resolved View vendor source →

Periscope experienced a major incident on September 25, 2025 affecting Sisense for Cloud Data Teams, lasting 10h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2025, 06:29 PM UTC
Resolved
Sep 26, 2025, 05:06 AM UTC
Duration
10h 37m
Detected by Pingoru
Sep 25, 2025, 06:29 PM UTC

Affected components

Sisense for Cloud Data Teams

Update timeline

  1. investigating Sep 25, 2025, 06:29 PM UTC

    Our live chat service for Siense CDT is currently unavailable. Please reach us at [email protected] for assistance. We apologize for any inconvenience and will restore chat functionality as soon as possible.

  2. monitoring Sep 25, 2025, 08:16 PM UTC

    The CDT Live Chat Support has been restored. The live chat service is now fully operational. You can once again reach our support team directly through live chat or via email at [email protected]. Thank you for your patience while we resolved this issue.

  3. resolved Sep 26, 2025, 05:06 AM UTC

    This incident has been resolved.