Periscope experienced a major incident on March 9, 2021 affecting Sisense for Cloud Data Teams, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 09, 2021, 08:43 PM UTC
Charts in the Sisense application are not loading for some users. Engineers are actively investigating the issue. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.
- identified Mar 09, 2021, 08:51 PM UTC
Queries in the Sisense application are not running for some users. Engineers have identified the issue and are working on applying the fix. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.
- monitoring Mar 09, 2021, 09:32 PM UTC
Queries are running as expected. Engineers will continue to monitor the fix. The Sisense Support Team can be reached at [email protected] or via live chat.
- resolved Mar 09, 2021, 10:09 PM UTC
Queries are running for all users. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.