Periscope incident

Salesforce Caching Erroring For Some Users

Notice Resolved View vendor source →

Periscope experienced a notice incident on May 7, 2021 affecting Sisense for Cloud Data Teams, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2021, 07:38 PM UTC
Resolved
May 07, 2021, 08:26 PM UTC
Duration
47m
Detected by Pingoru
May 07, 2021, 07:38 PM UTC

Affected components

Sisense for Cloud Data Teams

Update timeline

  1. identified May 07, 2021, 07:38 PM UTC

    Salesforce is experiencing an outage, causing connection issues. Salesforce caching may be delayed. More information is available on the Salesforce status page: https://status.salesforce.com/generalmessages/693. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.

  2. resolved May 07, 2021, 08:26 PM UTC

    Salesforce has identified the cause of the issue and provided a fix. Salesforce caching is now available. More information is available on the Salesforce status page: https://status.salesforce.com/generalmessages/693.