Periscope experienced a major incident on September 20, 2021 affecting Sisense for Cloud Data Teams, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Sisense for Cloud Data Teams
Update timeline
- investigating Sep 20, 2021, 06:45 PM UTC
Scheduled materialized views are not refreshing for some users in the Sisense for Cloud Data Teams application. Engineers are actively investigating the issue. The Support Team can be reached at [email protected] or via live chat.
- investigating Sep 20, 2021, 07:09 PM UTC
According to the investigation 36 sites are affected.
- resolved Sep 20, 2021, 07:32 PM UTC
The issue has been resolved by engineering. All scheduled views are unlocked and views will start materializing per schedule. Please note that delays may be seen in certain instances depending on the number of views to catch up and their average run time against the database.