Periscope incident

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Notice Resolved View vendor source →

Periscope experienced a notice incident on February 22, 2022 affecting Sisense for Cloud Data Teams, lasting 34d 19h. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2022, 09:15 PM UTC
Resolved
Mar 29, 2022, 04:36 PM UTC
Duration
34d 19h
Detected by Pingoru
Feb 22, 2022, 09:15 PM UTC

Affected components

Sisense for Cloud Data Teams

Update timeline

  1. investigating Feb 22, 2022, 09:15 PM UTC

    We have informed our engineering team and we are working on fixing the issues. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.

  2. investigating Feb 23, 2022, 12:57 AM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 23, 2022, 01:03 AM UTC

    We have informed our engineering team and we are working on fixing the issues. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.

  4. resolved Mar 29, 2022, 04:36 PM UTC

    Support Chat functionality has now been restored for all customers. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.