Periscope incident

Charts not loading

Major Resolved View vendor source →

Periscope experienced a major incident on May 3, 2022 affecting Sisense for Cloud Data Teams, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2022, 03:24 PM UTC
Resolved
May 03, 2022, 06:33 PM UTC
Duration
3h 9m
Detected by Pingoru
May 03, 2022, 03:24 PM UTC

Affected components

Sisense for Cloud Data Teams

Update timeline

  1. investigating May 03, 2022, 03:24 PM UTC

    Charts in the Sisense application are not loading for some users. Engineers are actively investigating the issue. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.

  2. monitoring May 03, 2022, 04:24 PM UTC

    Charts are now loading for most users. Engineers will continue to monitor the fix. The Sisense Support Team can be reached at [email protected] or via live chat.

  3. resolved May 03, 2022, 06:33 PM UTC

    This incident has been resolved.