Periscope experienced a minor incident on September 6, 2022 affecting Sisense for Cloud Data Teams, lasting 2d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 06, 2022, 01:14 PM UTC
Search engine in the Sisense for CDT application is not working as expected for some users. Engineers are actively investigating the issue. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.
- investigating Sep 06, 2022, 01:59 PM UTC
The issue appeared right after the update of Google Chrome from version 104 to 105 version. As a workaround, please use Mozilla or Safari internet browser. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.
- identified Sep 07, 2022, 03:12 PM UTC
The issue is isolated to the combination of Slate.js and the browser that uses it. As the workaround please use Mozilla or Safari internet browse if that is allowed by the corporate policy. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.
- resolved Sep 09, 2022, 11:48 AM UTC
Search Engine functionality should be restored. In case of opposite contact Sisense, Cloud Support Team can be reached at [email protected] or via live chat.