Periscope incident

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Notice Resolved View vendor source →

Periscope experienced a notice incident on March 28, 2023 affecting Sisense for Cloud Data Teams, lasting 20h 11m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2023, 06:46 PM UTC
Resolved
Mar 29, 2023, 02:58 PM UTC
Duration
20h 11m
Detected by Pingoru
Mar 28, 2023, 06:46 PM UTC

Affected components

Sisense for Cloud Data Teams

Update timeline

  1. investigating Mar 28, 2023, 06:46 PM UTC

    The Cloud Data Teams (Periscope) was mostly unoperational 10:58-11:10 PST. Some users were able to get to the login screen. Currently the CDT is fully operational. The root cause is under investigation. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.

  2. monitoring Mar 28, 2023, 07:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 29, 2023, 02:58 PM UTC

    AWS network connectivity issues were resolved. Currently the CDT is fully operational. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.