Periscope experienced a critical incident on October 4, 2023 affecting Sisense for Cloud Data Teams, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 04, 2023, 05:32 PM UTC
The Sisense CDT Application is not resolving. Engineers are actively investigating the issue. The Sisense Cloud Support Team can be reached at [email protected] or via live chat in the interim.
- investigating Oct 04, 2023, 05:35 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 04, 2023, 05:43 PM UTC
The Sisense CDT application is now loading for users. Engineers are currently monitoring to ensure continued functionality. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.
- resolved Oct 04, 2023, 06:17 PM UTC
All systems are stabilized and are now operational. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.