Periscope experienced a minor incident on July 1, 2021 affecting Sisense for Cloud Data Teams, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 01, 2021, 07:21 PM UTC
Users accessing Sisense for Cloud Data Teams URLs with periscope.io are receiving errors. Updating URLs to use periscopedata.com should allow those users and systems to regain access. Engineers are working on bringing back the re-directing functionality. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.
- identified Jul 01, 2021, 07:51 PM UTC
Sisense for Cloud Data Teams Engineers are working with AWS engineers to bring back re-directing functionality from periscope.io URLs to periscopedata.com URLS. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.
- monitoring Jul 01, 2021, 08:06 PM UTC
Re-directing functionality from periscope.io URLs to periscopedata.com URLS has been restored and use of periscope.io URLs can resume. Engineers are monitoring for further issues. The Sisense Cloud Support Team can be reached at [email protected] or via live chat.
- resolved Jul 01, 2021, 08:41 PM UTC
This issue has been resolved.