Periscope incident

Minor DNS outage causing connection issues for sites with dedicated Warehouses

Notice Resolved View vendor source →

Periscope experienced a notice incident on November 5, 2024 affecting Sisense for Cloud Data Teams, lasting 4h 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2024, 02:49 PM UTC
Resolved
Nov 05, 2024, 07:41 PM UTC
Duration
4h 51m
Detected by Pingoru
Nov 05, 2024, 02:49 PM UTC

Affected components

Sisense for Cloud Data Teams

Update timeline

  1. monitoring Nov 05, 2024, 02:49 PM UTC

    The platform has experienced a minor DNS issue that our engineering team has already addressed. Unfortunately, the DNS caching timeframe could potentially delay the fix for some clients for approximately 24 hours or less. The issue could affect the clients with sites running a dedicated Warehouse infrastructure. In case you have experienced any such issues please contact us at [email protected] or start a live chat.

  2. resolved Nov 05, 2024, 07:41 PM UTC

    This incident has been resolved.