PerimeterX incident

Admin console isn't available

Major Resolved View vendor source →

PerimeterX experienced a major incident on July 22, 2020 affecting Portal Login and Realtime Dashboards, lasting 10h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2020, 02:32 PM UTC
Resolved
Jul 23, 2020, 12:39 AM UTC
Duration
10h 6m
Detected by Pingoru
Jul 22, 2020, 02:32 PM UTC

Affected components

Portal LoginRealtime Dashboards

Update timeline

  1. investigating Jul 22, 2020, 02:32 PM UTC

    Admin console isn't available

  2. investigating Jul 22, 2020, 03:05 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 22, 2020, 03:07 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 22, 2020, 03:08 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Jul 22, 2020, 03:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jul 22, 2020, 08:51 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jul 23, 2020, 12:39 AM UTC

    This incident has been resolved.