PerimeterX experienced a major incident on October 5, 2020 affecting Customer Support Ticketing system, lasting 3h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Support Ticketing system
Update timeline
- investigating Oct 05, 2020, 04:19 PM UTC
Waiting for slack to resolve their outage https://status.slack.com/2020-10/e8c094cc99aabf64. For now please use email to contact support [email protected]
- resolved Oct 05, 2020, 07:25 PM UTC
This incident has been resolved.