PerimeterX incident

We’re aware of a problem with detection affecting a subset of customers and are working to resolve it.

Minor Resolved View vendor source →

PerimeterX experienced a minor incident on October 16, 2020 affecting Cloud Detector and Realtime Dashboards, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2020, 01:17 AM UTC
Resolved
Oct 16, 2020, 03:25 AM UTC
Duration
2h 8m
Detected by Pingoru
Oct 16, 2020, 01:17 AM UTC

Affected components

Cloud DetectorRealtime Dashboards

Update timeline

  1. investigating Oct 16, 2020, 01:17 AM UTC

    We’re aware of a problem with detection affecting a subset of customers and are working to resolve it. The next update will be approximately 30 minutes.

  2. identified Oct 16, 2020, 02:01 AM UTC

    We’re aware of a problem with detection affecting a subset of customers and are working to resolve it. The next update will be approximately 30 minutes.

  3. identified Oct 16, 2020, 02:53 AM UTC

    We’re aware of a problem with detection affecting a subset of customers and are working to resolve it. A fix is being implemented

  4. monitoring Oct 16, 2020, 03:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 16, 2020, 03:25 AM UTC

    This incident has been resolved.